I want to find my password

I want to find my password

by 391484232 » Sat Oct 10, 2015 2:48 am

account number is stolen, the password is changed. only wait five days,only wait five days, the account is not logged in to retrieve my password via e-mail it?
391484232
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Re: I want to find my password

by Glenzig » Sat Oct 10, 2015 2:53 am

You have to give a character name for them to look at your account.
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Re: I want to find my password

by 391484232 » Sat Oct 10, 2015 3:03 am

but the sign in my account once every three days. I can not retrieve your password
391484232
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Re: I want to find my password

by 391484232 » Sat Oct 10, 2015 3:04 am

my role name is Cnwori
391484232
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Re: I want to find my password

by 391484232 » Sat Oct 10, 2015 3:05 am

Glenzig wrote:You have to give a character name for them to look at your account.

my role name is Cnwori..But I do not know whom to turn to solve this problem
391484232
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Re: I want to find my password

by YouAreDoomed » Sat Oct 10, 2015 5:10 am

GM is gonna help. Just wait. They have other issues to solve. Be patient.
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Re: I want to find my password

by Mopar » Sat Oct 10, 2015 5:15 am

Unfortunately, the GMs are not going to help on this. Your only option is to wait for a point in time where whoever stole the account has not logged in for 10 days, then reset the password via the web interface. If you are patient and keep trying you may be able to get it back. But it is a 10 day timeout from the last time the account was logged in.

The GMs do not reset passwords for players, and they do not retrieve stolen accounts. Account security is your responsibility.

Sorry to be the bearer of bad news, but keep trying and you may be successful.
The pizza level in my bloodstream is dangerously low.
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