by Abathur » Tue Oct 13, 2015 4:17 pm
Case reviewed.
Character Name: Alphahunter
Forum Username: legionarroww
Date & Time: 2015-10-13 @ 18:10
The initial infraction and account closure for 'GoldAdvertising' was incorrect. However, upon further investigation it turns out that the account was traded and in consequence will remain closed.
Note that case resolutions are in accordance to consistent and principled policies which are considered final when issued. Processing cases that has already been concluded keeps the Nostalrius staff from processing other users' urgent support requests. If a user repeatedly creates multiple tickets and/or threads regarding the same closed issue, or otherwise misuse the respective system, they will be asked to stop, and if ignored, they will receive a sanction on all their account(s).
Regards,
GM Team.
The basis of patience is not simply the ability to wait - it's how we conduct ourselves as we wait.Polycentric Harbor