I made a new account last night and played for 5-6 hours. Then I logged on this morning and it says unable to connect. I came on here to check the forum and one of the devs says "please create a new account".
Did I just lose my account or is there something I can do to get it back? I have my character name from Vanilla that I love on that account and now I can't have that name anymore.. I don't understand why we wouldn't be able to get the account back since it clearly still exists?
Sorry to be a pain, I know all this is free and it's probably a tough job but I'm just feeling seriously demotivated to play more

Cheers,
Chris