Password reset link not working

[Syrah]

Greetings,

Can you provide me screenshots of every steps of the password recovery(email, reset page) in PM with the url visible please.

Best regards,
Syrah

[Daemon]

Hi,

Just to make the things clear, you are responsible for your account security, as stated in our Terms of Use.
That is why the only way to recover a password is to use the website formular, only possible if you are the owner of the email used at account creation.
Nostalrius Begins staff won't be able to recover your items, your characters, or your account if it gets compromised.

Daemon

[Lorilay]

Hi,

Just to make the things clear, you are responsible for your account security, as stated in our Terms of Use.
That is why the only way to recover a password is to use the website formular, only possible if you are the owner of the email used at account creation.
Nostalrius Begins staff won't be able to recover your items, your characters, or your account if it gets compromised.

Daemon

Servers that have varying measures to restore or prevent deleted characters and items:
Retail
Feenix
Kronos
Valkyrie
Rebirth

Servers that don't:
Nostalrius

I'm sure the list could go on, but these are just the ones I have personal experience with. Yes, I'm aware that Nostalrius has the second highest population on this list, but that's not an excuse to have insufficient support for your player base. Obviously, Nostalrius has other qualities that set it apart from the rest, but things like this would be a major improvement.

[Dreez]

Servers that accept donations and in return restore items or spend hours on solving unnecessary issues caused by dumb users:
Retail
Feenix
Kronos
Valkyrie
Rebirth

Servers that don't:
Nostalrius

also too risky in terms of attempts of feinting GMs

it'd require detailed logs which a server of this size can't really provide

[Viper]

Greetings,

This account is now permanently banned according to our ToS.

This is the kind of case we got more and more now regarding traded account since original owner still have the original email address.

Feel free to create a new account.

Best regards.