Account has been hacked.

[Robtp]

Hello,

My brother and I have both confirmed my account has been hacked please can you investigate. Char name is Aremys

Account is confirmed hacked 10/27/15 - Login time @ 1:30 EST by a Unknown

Account recovery is not working, I've tried my email address and account name with multiple browsers. Only my IP from TimeWarner Columbus, OH and my brother's from Cable One in Globe, AZ should be active on my account. Attached is a picture from last week of a blue item I found in DM. that item is sitting in my bank slot along with many herbs. I hope this information helps confirm. I'd appreciate any help when able. last known gold amount @ 220ish.
http://imgur.com/yaxqpHE

[Bleachy]

What happens when you attempt a password reset via the website on your account?

[Vorfidus]

Even if you do recover the account, it will be banned for account sharing.

[Robtp]

At this point I'd rather see it banned then having a random person make use of my time I put into this char.

[Viper]

Greetings,

Account banned, please stick to our Terms of Use.

Best regards.