[Review Approved] BAN APPEAL

[Review Approved] BAN APPEAL

by grapha » Wed Nov 04, 2015 3:31 am

Myself and like 7 other people came to this server tonight and after hours of questing my character was randomly perma banned. I cant possibly figure out what I did wrong but I checked my account on the main site and it had no information in regards to what i did. Perhaps it was my quest helper being auto detected by anti cheat and i got banned by mistake? not sure but i would like to keep playing if this can be resolved, my account name is:
-Snipped-
Last edited by Abathur on Wed Nov 04, 2015 3:44 am, edited 5 times in total.
Reason: Security Purposes
grapha
Tester
 

[Pending further information] BAN APPEAL

by Abathur » Wed Nov 04, 2015 3:35 am

Salutations grapha.

Please provide us with a character name.

Regards,
GM Team.
The basis of patience is not simply the ability to wait - it's how we conduct ourselves as we wait.
Polycentric Harbor
User avatar
Abathur
Game Master
Game Master
 

Re: [Pending further information] BAN APPEAL

by grapha » Wed Nov 04, 2015 3:36 am

Abathur wrote:Salutations grapha.

Please provide us with a character name.

Regards,
GM Team.

my name is graphaa in game
grapha
Tester
 

[Review Pending] F:grapha | C:graphaa

by Abathur » Wed Nov 04, 2015 3:38 am

Salutations.

Your case is being reviewed.

Regards,
GM Team.
The basis of patience is not simply the ability to wait - it's how we conduct ourselves as we wait.
Polycentric Harbor
User avatar
Abathur
Game Master
Game Master
 

[Review Concluded] F:grapha | C:graphaa

by Abathur » Wed Nov 04, 2015 3:43 am

Assistance Status Notification 'Concluded & Approved'

Character Name: graphaa
Forum Username: grapha
Date & Time: 2015-11-04 @ 04:43

The account associated with the character graphaa has been unbanned.

Note that case resolutions are in accordance to consistent and principled policies which are considered final when issued. Processing cases that has already been concluded keeps the Nostalrius staff from processing other users' urgent support requests. If a user repeatedly creates multiple tickets and/or threads regarding the same closed issue, or otherwise misuse the respective system, they will be asked to stop, and if ignored, they will receive a sanction on all their account(s).
The basis of patience is not simply the ability to wait - it's how we conduct ourselves as we wait.
Polycentric Harbor
User avatar
Abathur
Game Master
Game Master
 


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