Ban Appeal

[TheNightFang]

Char Name: Wolfjob

No warnings, email or reason posted on the website. I would like to see about possibly getting the ban overturned or at the very least find out why I've been banned.

[Nathrizyr]

Greetings,

The account associated with that character was banned for conducting a forbidden gold transaction.

Regards, GM Team

[TheNightFang]

Are you CRAZY sure? I have never accepted nor sent gold via trade or mail to anyone. I just recently sent my guild master 20 dreamfoil in the mail and that's it.

Even if I were to buy/sell gold I would not be dumb enough to do it on my main raiding account or on the same IP. It's not worth it. Obviously you have final say but now without any warning or pause, you're going to make me tell my guild they now have one less raiding warlock, correct?

[Glenzig]

They don't warn for bought gold, it's always a perma ban with no warnings.

[TheNightFang]

They don't warn for bought gold, it's always a perma ban with no warnings.

That's just it. I have NEVER bought gold nor have I made any trade that would make it appear that I've bought gold. Now my options are either to quit the server or reroll. I'm legit scared of rerolling because I don't know that my other account won't be hit for the same thing.

Almost six months of grinding and gearing my warlock gone instantly. Such a shame. =(

[ayrb13]

Man, I thought your account has been hacked, and hacker transmit your gold to other account. So the game masters thought that you are a gold seller.
good luck for you. My account was banned few minutes ago, there are just 10 gold in pocket of my poor hunter

[TheNightFang]

Can I appeal once more and have a GM re-review this on the basis that the account may have been compromised and hacked?

That's the only thing I can think of that makes sense in this case.

- Sent 20 dreamfoil to guild master
- Collected gold in the mail from two successful auctions (both under 35g)
- Logged out
- Logged back in about 10 hours later after sleeping.
- Banned for unauthorized gold transactions.

Again, I would never buy gold. I know the consequences and what happens to those who do buy gold. I wouldn't risk my own main account for something so stupid. My account being hacked is the only thing that makes sense. Can a GM at least look into the possibility of the account being compromised? I don't care if they did take all of the gold. As long as I can get my warlock that I've poured the last 6 months into back.

[Tenkar]

Was this issue solved yet?

[Glenzig]

If your account was hacked the ban will remain anyway. Your account security is your responsibility. It doesn't matter if the offense was committed by a 3rd party or not.

[Viper]

Greetings,

Ban confirmed, feel free to create a new account.

Best regards.