[Resolved] ccount banned

by **eytling** » Sun Nov 08, 2015 6:20 am

my account was banned. want to know the reason why login -Snipped-

by **Abathur** » Sun Nov 08, 2015 6:28 am

Salutations eytling.

Please provide us with a character name.

The support request will be concluded and the thread will be closed at 2015-11-15 if the necessary information is not provided.

Regards,
GM Team.

by **eytling** » Sun Nov 08, 2015 9:36 am

the name is Escalda

by **Abathur** » Sun Nov 08, 2015 9:50 am

The account associated with character 'Escalda' is currently not suspended or closed. Please note that there's a security measure that temporarily IP ban users who consistently attempts to login with incorrect credentials. The duration varies depending on how many attempts occurred and increases on further failures. Users may recover their lost password by going here.

Regards,
GM Team.

by **eytling** » Sun Nov 08, 2015 9:54 am

oh. ty kindly. great thanks

by **Abathur** » Sun Nov 08, 2015 2:20 pm

Thread Locked.