[Review | Approved] Why Ban my acc?

[Review | Approved] Why Ban my acc?

by silaoheiyu » Tue Nov 17, 2015 8:47 am

char name: daoteng , I /w my friend and want him to help me but I forgot I was only lv1. And I get banned. Please give me a reason.
Last edited by Abathur on Wed Nov 18, 2015 6:40 am, edited 2 times in total.
Reason: Updated subject: [Review | Approved]
silaoheiyu
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Re: Why Ban my acc?

by chunass » Tue Nov 17, 2015 2:28 pm

Automatic ban to avoid whisper spam from gold sellers etc. Not a great system but at least it only happens to lowbies :^)
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Chew - 60 Human Warrior
<Molten Core Swimteam>
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[Review Pending] F: silaoheiyu | C: Daoteng 'PvP'

by Abathur » Tue Nov 17, 2015 3:46 pm

Salutations silaoheiyu.

Your case is being reviewed.

Regards,
GM Team.
The basis of patience is not simply the ability to wait - it's how we conduct ourselves as we wait.
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Abathur
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[Review Concluded] F: silaoheiyu | C: Daoteng 'PvP'

by Abathur » Wed Nov 18, 2015 6:37 am

Assistance Status Notification 'Concluded & Approved'

Character Name: Daoteng
Forum Username: silaoheiyu
Date & Time: 2015-11-18 @ 07:36

The account associated with the character 'Daoteng (PvP)' has been unbanned.

A private message has been sent with additional information.

Case resolutions are in accordance to consistent and principled policies which are considered final when issued. Processing cases that has already been concluded keeps the Nostalrius staff from processing other users' urgent support requests. If a user repeatedly creates multiple tickets and/or threads regarding the same closed issue, or otherwise misuse the respective system, they will be asked to stop, and if ignored, they will receive a sanction on all their account(s).

Regards,
GM Team.
The basis of patience is not simply the ability to wait - it's how we conduct ourselves as we wait.
Polycentric Harbor
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