Account missing?

Account missing?

by bustobrooklyn » Sat Nov 28, 2015 8:26 am

My character Laelith seems to be missing from my account. I'm a bit confused, my boyfriend's character is still on his. My forum name doesn't = my username. Was wondering if I could get some help.
bustobrooklyn
Tester
 

Re: Account missing?

by Dreez » Sat Nov 28, 2015 9:18 am

give them your character name to work with

but first make sure you're trying to connect to the correct realm, also while the game is closed try deleting your WDB and renaming your WTF folder to WTF_OLD
(you can delete the newly created one later and rename that one back to retrieve interface settings + keybinds)
Dreez - PvP server
<Endzeit>
User avatar
Dreez
Knight-Lieutenant
Knight-Lieutenant
 

Re: Account missing?

by Nathrizyr » Sun Nov 29, 2015 6:06 pm

Greetings,

The character Laelith is still associated with your account, he/she has not been deleted. Please ensure you are logging into the correct server/account.

Regards, GM Team
Nathrizyr
Game Master
Game Master
 

Re: Account missing?

by bustobrooklyn » Tue Dec 01, 2015 3:58 am

Nathrizyr wrote:Greetings,

The character Laelith is still associated with your account, he/she has not been deleted. Please ensure you are logging into the correct server/account.

Regards, GM Team


That is my next question, can you PM which account it is? Because I cannot log onto Bustobrooklyn nor recover my password if its that account. But I can log onto my Yserieh account.
bustobrooklyn
Tester
 

Re: Account missing?

by bustobrooklyn » Thu Dec 03, 2015 2:24 am

bustobrooklyn wrote:
Nathrizyr wrote:Greetings,

The character Laelith is still associated with your account, he/she has not been deleted. Please ensure you are logging into the correct server/account.

Regards, GM Team


That is my next question, can you PM which account it is? Because I cannot log onto Bustobrooklyn nor recover my password if its that account. But I can log onto my Yserieh account.


;/

can i just have her merged onto my yserieh account?
bustobrooklyn
Tester
 

Re: Account missing?

by Nathrizyr » Thu Dec 03, 2015 5:56 am

Greetings,

We do not give our account information, including email addresses, usernames, and/or passwords. We do not merge or delete accounts either.

Edit: In addition, look in your WTF/Account folder under your WoW installation to see what account names you have used. They should all be listed there as subdirectories. We do not provide character transfers between accounts.

Regards, GM Team
Nathrizyr
Game Master
Game Master
 


Return to Account issues