Just joined Nostalrius; perma banned within minutes?

Just joined Nostalrius; perma banned within minutes?

by itsamemario » Wed Dec 16, 2015 5:46 pm

My character on pvp realm Voldotmort got banned within the first couple minutes of playing. Did I do something wrong? I checked homepage and it said my account was perma banned, but no reason was given. Thanks in advance.
itsamemario
Tester
 

Re: Just joined Nostalrius; perma banned within minutes?

by Naulii » Wed Dec 16, 2015 5:48 pm

You probably got banned by the automatic anti-goldseller system.

You'll probably get unbanned when a gamemaster reviews your case.

A little hint: Try to not use any public channel below level 15.
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Naulii
Senior Sergeant
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Re: Just joined Nostalrius; perma banned within minutes?

by Mimma » Wed Dec 16, 2015 5:49 pm

You probably got caught by the spam filter, which is very sensitive at low levels. it is adviced that you don't use the chat channels until you are level 15 - annoying, but unfortunately necessary to combat the gold sellers.

Post your character name, and a GM will look at it.
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Mimma
Legionnaire
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Re: Just joined Nostalrius; perma banned within minutes?

by Alenon12 » Wed Dec 16, 2015 5:50 pm

Chances are you were banned by the gold spam filter if you were using trade channel and such. If that's the case they will urban but avoid spamming in chat till level 15 or so. It sucks but it helps to keep gold seller spam to a minimum
Alenon12
Sergeant
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Re: Just joined Nostalrius; perma banned within minutes?

by itsamemario » Wed Dec 16, 2015 5:51 pm

Yeah that was probably it lol. Thanks for the tip. Any idea the average time for a review?
itsamemario
Tester
 

Re: Just joined Nostalrius; perma banned within minutes?

by Naulii » Wed Dec 16, 2015 5:51 pm

That can be 1 hour or less or even more.

Gamemasters are doing that in their freetime, so if they got the time to review your case, they'll do it.
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Naulii
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Re: Just joined Nostalrius; perma banned within minutes?

by Alenon12 » Wed Dec 16, 2015 5:53 pm

It is random. The gms do this on their own time, some take minutes, sometimes days, it appears some admin are online so probably not long
Alenon12
Sergeant
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Re: Just joined Nostalrius; perma banned within minutes?

by Tyrael » Fri Dec 18, 2015 4:59 am

Greetings,

Account unbanned.

Regards,
GM Team.
GM Team Leader
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Tyrael
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