by Mimma » Fri Dec 25, 2015 7:05 pm
Journey:
You should update your ban appeal with the following information in case you haven't seen this:
- Code: Select all
1- No exploitation has been done after 15:12 server time (time of the system announcement)
2- All the exploited items must have been removed
3- None of the items may have been traded, sold or exchanged. It includes using secondary characters as banks, trading item in the auction house, mailing the items, etc ...
4- The appeal must have been posted before the 1st January 2016
If you meet all these conditions, please mention it on a ban appeal topic on the "Account Issues" forum (or edit the existing one).
https://forum.nostalrius.org/viewforum.php?f=65Make sure you join all the details on the exploit you did, including where it was, when you started, when you ended, when you deleted the items, etc ... If you have any video element, include it aswell.
You should also mention how you tried to raise the staff awareness about this issue (GM ticket, forum post, ...).
If all the conditions 1-4 are met, all these additional elements will be taken into account during the manual ban review process, that may take several weeks depending on the number of appeals we receive. You will then be informed of the result of this review process.
Source:
viewtopic.php?f=76&t=29805&p=209447#p209447
