Why i Banned

[ergoloni]

hello
i want to know why did banned?
pve server
char name:Evelin


Today I try to start the game. first I dont be able to join the Server and late I be banned and i don´t Know why

[Nathrizyr]

Greetings,

Your account is not currently banned. Please ensure you are entering the correct login credentials, otherwise you may reset your password here.

Regards, GM Team