Account Banned. Very Confused.

[Gnomags]

My account was banned this morning and I have no idea why. Ive been routinely playing the past several days and woke up to being banned? I looked on my account on the nostalrius main website and it didnt say what i allegedly did to deserve the ban. I would love to speak with someone who can help me resolve this.

ps. This post is from a recently made account because for some reason i can log in fine to the main website, but cant log into the forums.

[Leythia]

Greetings,

Please provide a character and server name to work with.

Best regards,
GM Team.

[Gnomags]

Gnomag on the PVP server. Alliance side.

[Leythia]

Greetings,

Your account has been banned for Gold Trafficking.
This means you either bought or sold gold, which is clearly against our Terms of Use.

Best regards,
GM Team.

[Gnomags]

That is absolutely not true. I never bought or sold any gold what so ever. What im thinking happened is when i sent a gold through the mail to my friend. He's level 40 and JUST purchased his mount and had like 5 silver to his name and couldnt afford to get around in the game so i bailed him out until he could pay me back. I've heard stories in my guild with people getting banned for trading a gold or so to random people, but i would never think id get banned for bailing my friend out. Especially with just a gold!

Im sure you can even see the messages back and forth between Minkeeoi and I prior to me sending the gold.


Can you please look into this? I feel a big mistake was made here. Thanks!

[Benevael]

We have placed the ban under review and will get back to you in this thread.

[Gnomags]

Ok. PLEASE look further into this one. This is a huge mistake. Thank you for your time!

[Benevael]

Greetings,

We have completed the review of the ban on this account, and the offence has been confirmed.
The account will remain permanently banned.

Regards, GM Team.