Banned and I don't know why

Banned and I don't know why

by Juanbi » Sun Jan 17, 2016 6:01 am

Character: Dischain
Faction: Alliance
Server: The PVP one

I was just questing through the Wetlands, trying to finish up some gnoll killings when my computer randomly restarted, presumably to make some Windows updates, but i was pretty surprised. Upon coming back to the game I noticed that when trying to log in it said "Unable to connect". I thought it was a connection issue but nope, my internet is fine. The message, after a while, then changed to the ban one, saying my account has been closed.

And so, I send out a plea for my savior GM to inform me of what's going on...
As far as I'm concerned I did not break the ToS, I've just been questing and leveling up... I have only one addon for quest help.

If it's any help I did notice some strange activity which is that one of my bags, a specific one, kept being opened on it's own for some reason. Probably just a weird bug but worth mentioning.

Anyways, thanks for any help! :D
Juanbi
Tester
 

Re: Banned and I don't know why

by Leythia » Sun Jan 17, 2016 6:03 am

Greetings,

Your account has never been banned.

You probably got an automatic IP ban related to prevent Brute-Force account hacking after several failed login attempts. This ban will lift automatically after some time.

If you forgot your password, you are able to resett it here.
(Sometimes a PW resett also resetts the ban immediately)

Best regards,
GM Team.
Nostalrius Begins Gamemaster | GMT+1
https://en.nostalrius.org/terms-of-use
Leythia
Game Master
Game Master
 

Re: Banned and I don't know why

by Juanbi » Sun Jan 17, 2016 6:08 am

Yeah, I was able to log in RIGHT after I made the post xD

Thanks a lot for the prompt answer though! On point!
Juanbi
Tester
 


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