banned bank account

[tranc]

hello.
i tried to use the trade channel to sell from my bank account and i got banned
char name is zuzunu , lvl 1 , on the pvp server
i didnt know it is against rules to use the trade channel at lvl 1

[tranc]

please unlock my bank . all my auctions are on that account.

[Leythia]

Greetings,

Your account has been banned by our chat protection.

This ban is under review and we'll get back to you in this Thread once it is done.

Best regards,
GM Team.

[Leythia]

Greetings,

Your account has been unbanned.

Please try to avoid using public chat channels below level 15 since this can result in false positives by our chat protection.

Best regards,
GM Team.