Account banned after using General Chat?

Account banned after using General Chat?

by cmckinnon1 » Wed Feb 10, 2016 4:01 pm

Hey - I think my account was marked as a spammer by accident.

Level 5 druid, I was in Stormwind and asked a question in General chat.

User account is --Snip--

Character name was Morninwuud I believe. PVP Realm
Last edited by cmckinnon1 on Wed Feb 10, 2016 4:11 pm, edited 4 times in total.
cmckinnon1
Tester
 

Re: Account banned after using General Chat?

by Mimma » Wed Feb 10, 2016 4:07 pm

Remove the account name, this is half the information needed for Chinese hackers to hack the account.
All the GM's need is the character and realm name.

It is recommended you do not use the chat channels before you are level 15.
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Mimma
Legionnaire
Legionnaire
 

Re: Account banned after using General Chat?

by Ayrus » Wed Feb 10, 2016 4:11 pm

Delete your account name and add a character name.
User avatar
Ayrus
Sergeant
Sergeant
 

Re: Account banned after using General Chat?

by Leythia » Wed Feb 10, 2016 4:17 pm

Greetings,

Your account has been banned by our chat protection.

This ban is now under review.

Since this can take some time, please be patient.
We'll get back to you in this thread once it is done.

Best regards,
GM Team.
Nostalrius Begins Gamemaster | GMT+1
https://en.nostalrius.org/terms-of-use
Leythia
Game Master
Game Master
 

Re: Account banned after using General Chat?

by cmckinnon1 » Wed Feb 10, 2016 4:19 pm

Hey - thanks for the quick response. I hope you can unban me soon!
cmckinnon1
Tester
 

Re: Account banned after using General Chat?

by Leythia » Wed Feb 10, 2016 5:24 pm

Greetings,

Account unbanned.

Please try to avoid using public chat channels below level 15 since this can result in false positives of our chat protection.

Best regards,
GM Team.
Nostalrius Begins Gamemaster | GMT+1
https://en.nostalrius.org/terms-of-use
Leythia
Game Master
Game Master
 


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