I haven't logged into my account for about three weeks now, tried logging in today and I keep having a connection issue. Read about it on the forums and it says I may have my account banned.. I can't even log into the website with my account. It says I have "bad credentials."
can a GM please help me resolve this, thanks.
Character name: Skorpa
Server: Nostalrius PVP
Banned Account
2 posts
• Page 1 of 1
Re: Banned Account
Greetings,
The account associated with "Skorpa" on the PvP server has never been banned.
Most likely you tried to log in with an incorrect password too many times, triggering an automatic lockout to avoid hacking attacks.
Wait 30 minutes to one hour and try again. If you still have the wrong password, you can change it by going to https://en.nostalrius.org/password - you will need your account name and the E-mail address you used to register the account.
Regards, GM Team.
The account associated with "Skorpa" on the PvP server has never been banned.
Most likely you tried to log in with an incorrect password too many times, triggering an automatic lockout to avoid hacking attacks.
Wait 30 minutes to one hour and try again. If you still have the wrong password, you can change it by going to https://en.nostalrius.org/password - you will need your account name and the E-mail address you used to register the account.
Regards, GM Team.
Please make sure to read the Nostalrius terms of use. https://en.nostalrius.org/terms-of-use
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Benevael
- Game Master
2 posts
• Page 1 of 1