by Nathrizyr » Fri Oct 23, 2015 4:20 am
Greetings,
The account associated with the character "Susas" as well as the other two accounts you listed were all banned for conducting forbidden gold transactions. These bans are perrmanent, and will not be lifted. Furthermore, account security is the player's responsibility, and any sanctions placed upon hacked/compromised accounts will remain.
Regards, GM Team