yt8827457 wrote:Just yesterday when I was in the game for the GM team has carried on the report, because in my account was stolen the day before yesterday, but I don't wait for reply, when login today only to find that were banned
Account security is your responsibility, so whatever action was done on your account while hacked will be following normal rules. If that includes gold selling, then a permanent ban will be issued on that account.
GM's does not recover hacked accounts, so you need to review your security practice before creating a new account.
- Do you share your account information with anyone? Friend, brother, wife ....
- Is your account name easy to guess? You didn't use your forum name or character name as account name...
- Is your password easy to guess? At least 10 characters long including numbers.
- Do you download stuff from suspicious sites (which may include keyloggers) ?