Please help! Someone stole my account!

[john26]

Please help! Someone stole my account!
Today im logging in to my account and all is fine, but when im logging in after an hour my character was deleted!
Plese help!

[Zoggit]

Sorry, Nostalrius' terms of use is pretty clear when it comes to this.

Account security is your responsibility and Nostalrius staff will not recover any lost characters, regardless of circumstances.

https://en.nostalrius.org/terms-of-use

[Mimma]

Zoggit is correct.

GM's does not recover hacked accounts, so you need to review your security practice before creating a new account.

• Do you share your account information with anyone? Friend, brother, wife ....
• Is your account name easy to guess? You didn't use your forum or character name as account name?
• Is your password easy to guess? At least 10 characters long including numbers.
• Do you download stuff from suspicious sites (which may include keyloggers) ?