Follow the instructions in the sticky thread.
https://forum.nostalrius.org/viewtopic. ... 67#p116044Login to the homepage and see what message it gives you. If you're banned, it'll give you the reason and either the date/time the ban was applied if permanent or the date/time the ban will expire if not permanent. If it doesn't say anything about a banning, then you're not banned and are likely just having connection issues.
Also, it'd be nice if you gave the staff your character name so they could, you know, look up your info.