stolen account and mailbox

[plunktone]

Good evening, my mail has been stolen and changed the password to my account, you can restore it? a new email? in support I can provide screenshots of the character start with low levels

Character Prelestb PVP server

[Benevael]

Greetings,

We do not change E-mails or passwords on accounts.

You will need to regain control of your E-mail first and foremost, then change the password on the account using that E-mail. Also make sure your computer does not have any malware on it like keyloggers.

Regards, GM Team.

[plunktone]

[plunktone]

Greetings,

We do not change E-mails or passwords on accounts.

You will need to regain control of your E-mail first and foremost, then change the password on the account using that E-mail. Also make sure your computer does not have any malware on it like keyloggers.

Regards, GM Team.

After all I was a victim of fraud -), even if I give the old screens and account password does not help the administration in Data Recovery Tools account?There is no way restore mail address

[Benevael]

No, there is no recourse other than you regain control of your E-mail. We cannot change or provide account information due to security reasons.