Dear GM, please help solve the problem of account

[3ashenyue]

Dear GM.
I am a PVP players, ID: Supermari account: 3 ashenyue yesterday my account can't normal login, I saw a friend on the BBS said, because the ban are for the account of the battlefield, dear GM, explain here I am, I never used the role of game loophole, do not share account, no trading gold, I online time in about 12 hours a day or so, your background data can prove that I am not a Shared account, when I was a basic online is about 11 o 'clock in the afternoon at 10 o 'clock in the morning, I guarantee to god, I follow the rules of the server is in play games, I hope you can fair check, thank you very much for your help.
waiting your reply.

[Benevael]

viewtopic.php?f=65&t=38472&hilit=Supermari