Gold Problem

Gold Problem

by scarabrea » Thu Mar 17, 2016 9:09 am

hi.

I just discovered that my money had disappeared. yesterday was about 120 gold but now only 17.

can you guys help with this ? I do not remember that I spent it
scarabrea
Tester
 

Re: Gold Problem

by Benevael » Sat Mar 19, 2016 8:59 am

Greetings,

Your account may be compromised. The very first thing you should do is change your password on https://en.nostalrius.org/password. Then make sure your E-mail is not compromised, and that your computer is free of malware and viruses.

In order to help you further, we will need to know the name of a character on the account, and on which server.

Regards, GM Team.
Please make sure to read the Nostalrius terms of use. https://en.nostalrius.org/terms-of-use
User avatar
Benevael
Game Master
Game Master
 

Re: Gold Problem

by scarabrea » Sat Mar 19, 2016 11:23 am

Realm: Nostalrius Begins PvP

Character Name: Minirog
scarabrea
Tester
 

Re: Gold Problem

by scarabrea » Sat Mar 19, 2016 6:58 pm

I have changed my password and checked the computer to unwanted software.

I suspect that this could happen because of a simple password. but it is also corrected
scarabrea
Tester
 


Return to Account issues