Banned and Unable to Login to Nostalrius Website

[youngdarkd]

Hello,

I am a new player. I tried to log in several times and received an "unable to connect" error. I kept trying and finally received a message that my account had been banned. I tried to log in to the nostalrius website to find out the reason I was banned but it said "bad credentials". I have no idea why I was banned and cannot log into the website, can someone please help me? Thanks

[chunass]

The login says "unable to connect" when you enter the wrong password, and if you enter the wrong password too many times your account gets a short ban.

[youngdarkd]

Thank you, that is exactly the case.

[Andraxion]

viewtopic.php?f=2&t=38394

Admin announcement regarding website login issues.

[Benevael]

In this case, you might want to reset your password just to make sure the account is safe. You can do that at https://en.nostalrius.org/password.

Before doing that, make sure your E-mail is not compromised, because if the reason for your password not working is that someone changed it, they would have had to have access to your E-mail. Also make sure that there is no malware on your computer.

Regards, GM Team.