Unable to login to gameserver or webserver

Unable to login to gameserver or webserver

by Muffe » Mon Mar 21, 2016 10:08 pm

Hello support.

I'm having a problem logging into gameserver. When I enter my account name and password the server message says "Disconnected from server" almost instantly after me pressing enter. I don't get to "Connected" or "Success", which I saw was one of the common errors in the guide post. The problem first occured this afternoon, before that I have never had any problems like it.
Since I couldn't login, I tried logging in to the webserver, but I keep getting the message "Bad Credentials" although I use the correct login. I have tried changing password and IP locks, but non of that helped. Since I can't login anywhere I can't see if I'm for some strange reason banned from the server. I have also tried logging into a different account, but it's the same issue both for webserver and gameserver.
I'm wondering if you could maybe help me with this issue.

Charactername: Muffe
Server: Nostalrius Begins PVP
Muffe
Tester
 

Re: Unable to login to gameserver or webserver

by Kramze » Mon Mar 21, 2016 10:39 pm

Me and a friend are having the same issue right now.
Kramze
Tester
 

Re: Unable to login to gameserver or webserver

by Eligius » Mon Mar 21, 2016 10:41 pm

If you were banned, it would say so when you try to login ingame. Im not sure about you not being able to login on the website tho, maybe because of the recent IP lock thing?

Try putting this in your realmlist so that you are automatically directly connected to the Pvp server when you enter password, this is the usual reason for having the "disconnected from server" at login problem

SET realmList "login.nostalrius.org"
SET realmName "Nostalrius Begins PvP"



i hope I'm making sense I'm really tired
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Eligius
Senior Sergeant
Senior Sergeant
 

Re: Unable to login to gameserver or webserver

by Muffe » Mon Mar 21, 2016 10:49 pm

Thanks for the answer.
I tried configurating the realmlist to:
SET realmList "login.nostalrius.org"
SET realmName "Nostalrius Begins PvP"
But it didn't help.
It seems pretty weird, it is not like if I put the wrong login information that it says anything different, like incorrect password or something (both on webserver and gameserver). It just replies "Disconnected from server" on gameserver or "Bad Credentials" on webserver.
Muffe
Tester
 

Re: Unable to login to gameserver or webserver

by Mimma » Mon Mar 21, 2016 10:52 pm

You will get a temporary ban if you attempt to log in too many times with a wrong password.

I am not sure what message you will actually see ("Banned" or just "Unable to connect"), but try taking a break for an hour or two - then come back and try with the correct password.
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Mimma
Legionnaire
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Re: Unable to login to gameserver or webserver

by Muffe » Tue Mar 22, 2016 10:26 am

I'm still having the same problem. I'm thinking maybe it can have something to do with my internet connection, since the problem occurs both on gameserver and webserver and on whatever account I try to log on. Anyone who can help identifying or solving the problem?
Muffe
Tester
 

Re: Unable to login to gameserver or webserver

by Muffe » Tue Mar 22, 2016 3:32 pm

Problem solved.
Properly because I changed IP lock to "No country", but not sure.

Thanks for the help everyone!
Muffe
Tester
 


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