Accaunt first hacked then banned

Accaunt first hacked then banned

by Moksis » Fri Mar 18, 2016 8:09 pm

Hi!
Im wondering whats the problem now havent done anything wrong. My accaunt was hacked yesterday and i talked to gm about that. And now just moment ago i was logged out and then banned. Cant understand whats the issue here. Character name is moksis
Moksis
Tester
 

Re: Accaunt first hacked then banned

by Moksis » Sat Mar 19, 2016 11:21 am

Litle bit more information. playing pvp server.... they got over 1k gold from char when they hacked my account. Changed password right after talking to GM.... and im sure he/she remembers me not many people ask boost for hitting head in the wall after i was told i cant get anything back
Moksis
Tester
 

Re: Accaunt first hacked then banned

by Cabotage » Mon Mar 21, 2016 10:29 am

Greetings,

This account was banned as a result of the recent gold seller hack wave.

The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.

Regards, GM Team.
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Cabotage
Game Master
Game Master
 

Re: Accaunt first hacked then banned

by Moksis » Mon Mar 21, 2016 12:18 pm

I was pretty sure that the hack wave was the reason because i was hacked too. It just bums me out that talking to gm in the game (Akano or something like that) doesnt help and i still get banned. But thank the whole gm team for even looking in the issue. i dont even want to know how much time and effort i have spended on my dear moksis ;)
Moksis
Tester
 

Re: Accaunt first hacked then banned

by Ithlien » Fri Mar 25, 2016 7:16 am

Greetings,

The ban on this account has been lifted. You will need to reset your password HERE via the "Forgot your password? Want to remove IP locks?" feature.

Please enjoy your stay on Nostalrius!

Sincerely,
GM Team
Industrial Level Rule Book: https://en.nostalrius.org/terms-of-use
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Ithlien
Sergeant Major
Sergeant Major
 


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