Account frozen for unknown reason

Account frozen for unknown reason

by fqx123 » Tue Mar 15, 2016 7:26 am

Greetings,
My account has been frozen and i dont know why, I cannot login to the game so I don't know how to connect with GM.
Character name is pinkhentai, 27 ORC warrior on pvp server. I just normally do quest for lvlup. PLZ help me unban my account or tell me the reason!
I love this server and I hope I can play for a long time :cry: . Thanks a lot for the help.
fqx123
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Re: Account frozen for unknown reason

by fqx123 » Thu Mar 17, 2016 2:15 pm

no GM here aha?
waiting for an explaination.
fqx123
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Re: Account frozen for unknown reason

by Mimma » Thu Mar 17, 2016 3:51 pm

You need to post in the correct section: Account Issues.
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Mimma
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Re: Account frozen for unknown reason

by Benevael » Sat Mar 19, 2016 9:46 am

Greetings,

The account associated with pinkhentai was banned for advertising for gold seller sites. This probably means that you were hacked, and the gold seller used the account in that fashion.

Regards, GM Team.
Please make sure to read the Nostalrius terms of use. https://en.nostalrius.org/terms-of-use
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Re: Account frozen for unknown reason

by fqx123 » Sat Mar 19, 2016 11:36 am

Thanks a lot for response, I'm sure my account was hacked, can you unban it and give me a chance to change my password? I love my charactor and really want it back. And it's not my fault...plz
fqx123
Tester
 

Re: Account frozen for unknown reason

by Cabotage » Mon Mar 21, 2016 10:43 am

Greetings,

This account was banned as a result of the recent gold seller hack wave.

The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.

Regards, GM Team.
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Re: Account frozen for unknown reason

by fqx123 » Mon Mar 21, 2016 1:32 pm

I'm glad to hear there is going a review, and I swear to god that I don't have any relation with gold sale. I'm just a

27 warrior. The only thing I want to do is to upgrade and enjoy in Azeroth. I know it will take time, but I still hope

you can prove my innocence as soon as possible.

Sincerely thanks for your work.
fqx123
Tester
 

Re: Account frozen for unknown reason

by Ithlien » Fri Mar 25, 2016 7:16 am

Greetings,

The ban on this account has been lifted. You will need to reset your password HERE via the "Forgot your password? Want to remove IP locks?" feature.

Please enjoy your stay on Nostalrius!

Sincerely,
GM Team
Industrial Level Rule Book: https://en.nostalrius.org/terms-of-use
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