Account hacked/banned

Account hacked/banned

by Talora » Thu Mar 17, 2016 6:04 pm

Hello,

Appearently my account has been hacked and banned. Guildes told me that my character has been last online 3 days ago. I didnt log in since last thursday. Also I got told there was a warning about changing your password if you used the same one on another private server. I didnt change my password until now because I havent been online for 1 week, so I guess thats what happened, because I did use the same login/pw on another private server.

Character: Talorá
Server: Nostalrius PvP

Please review my case, I have never done anything to violate the terms of use.

Thanks for your time,

Talorá
Talora
Tester
 

Re: Account hacked/banned

by Cabotage » Sun Mar 20, 2016 5:14 am

Greetings,

Your account has been banned for gold advertising, gold trafficking and compromised account.
User avatar
Cabotage
Game Master
Game Master
 

Re: Account hacked/banned

by Talora » Sun Mar 20, 2016 2:29 pm

Hello,

Yeah, I figured my account got compromised. I didnt advertise oder traffic any gold, the person who compromised my account did. As I told you earlier, I didnt log in since 10th march. You should be able to easily verify this when looking at the list of IP's my account has connected from. If you see any logins from march 10th to 17th THAT WAS NOT ME. Also if you see any non-german IP's THAT WAS NOT ME EITHER. Also if you see any logins from a mac adress thats not the one I used to connect from the past months, THAT WAS AGAIN NOT ME. Dont get me wrong here, I know you have shitloads of stuff to do, and reviewing bans is a lot of extra work, but please, I put really much time into my account and never did anything to violate the terms of use. Please Nostalrius, review my case and unban my account.

Thanks for your time,

Talorá
Talora
Tester
 

Re: Account hacked/banned

by Benevael » Tue Mar 22, 2016 8:28 am

Greetings,

This account was banned because it was compromised as a result of the recent gold seller hack wave.

The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.

Regards, GM Team.
Please make sure to read the Nostalrius terms of use. https://en.nostalrius.org/terms-of-use
User avatar
Benevael
Game Master
Game Master
 

Re: Account hacked/banned

by Ithlien » Fri Mar 25, 2016 7:25 am

Greetings,

The ban on this account has been lifted. You will need to reset your password HERE via the "Forgot your password? Want to remove IP locks?" feature.

Please enjoy your stay on Nostalrius!

Sincerely,
GM Team
Industrial Level Rule Book: https://en.nostalrius.org/terms-of-use
User avatar
Ithlien
Sergeant Major
Sergeant Major
 


Return to Account issues