Account closed

Account closed

by ubertb » Sat Mar 19, 2016 4:31 am

Hello,

I can't log into my account it says Account closed. I am not able to log into the website to find out what is going on. It either says bad credentials or server error when I try to log on the website. Please let me know if my account has been compromised. Nothing out of the ordinary has happened to me these last weeks.

Player name : Deadtrixter
Server : Nostalrius PVP

Regards,
Deadtrixter
ubertb
Tester
 

Re: Account closed

by ubertb » Sun Mar 20, 2016 4:30 pm

It's been 2 days without an answer I would like to know the reason why my account is banned !? Lot of time and effort invested in my 60, raiding gear, NR gear, professions, etc. Please review this!

Regards,
Deadtrixter
ubertb
Tester
 

Re: Account closed

by ubertb » Mon Mar 21, 2016 12:42 pm

Hello,

Still no news as to what happened to my account. The last time I personally logged in was friday morning around 7am US central time. If a GM could look into this it would be greatly appreciated.

Thank you.
ubertb
Tester
 

Re: Account closed

by Saltines » Tue Mar 22, 2016 1:45 am

I've ran several dungeons with Deadtrixter and can't imagine why his account would be closed... I sure hope it hasn't been compromised and if it has, I sure hope he can recover his account soon! He's an integral part of his guild and a good friend beyond that! Save Deadtrixter!

Here's hoping a response comes soon,

Saltines
Saltines
Tester
 

Re: Account closed

by Cabotage » Tue Mar 22, 2016 2:10 am

Greetings,

This account was banned as a result of the recent gold seller hack wave.

The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.

Regards, GM Team.
User avatar
Cabotage
Game Master
Game Master
 

Re: Account closed

by Ithlien » Fri Mar 25, 2016 7:31 am

Greetings,

The ban on this account has been lifted. You will need to reset your password HERE via the "Forgot your password? Want to remove IP locks?" feature.

Please enjoy your stay on Nostalrius!

Sincerely,
GM Team
Industrial Level Rule Book: https://en.nostalrius.org/terms-of-use
User avatar
Ithlien
Sergeant Major
Sergeant Major
 


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