Account banned issue

Account banned issue

by jaw0206 » Mon Mar 21, 2016 3:56 pm

Hello, my character name is Velati on the pvp server and my account has been perma banned according to the forums this time.
Before I appealed because I thought it was banned but it was a temp ban for wrong PW, this was last week.

I thought it was the same now, but I logged on nostal website to see the ban banner, so I had to post. I haven't really been online over the past week, so im curious to see what it is. The last I've been online was last Thursday night. I come home from vacation over the weekend to a ban, so I really would like to know what happened, especially because I haven't played. The last thing I was doing was battlegrounds and posting in trade that I am an enchanter. I literally don't have time to even break the rules with my hectic school schedule. Please help, 100% misunderstanding.
Last edited by jaw0206 on Mon Mar 21, 2016 4:34 pm, edited 1 time in total.
jaw0206
Tester
 

Re: Account banned issue

by jaw0206 » Mon Mar 21, 2016 4:00 pm

just another fact, I am not sure if i was hacked being that I was away for the weekend, but I find it highly unlikely because I just changed my password last week and have never been hacked before. 100% innocent account and have plenty of sources and witnesses to verify. anything you need let me know, just want to play with the 5 friends that I brought to the server. cheers
jaw0206
Tester
 

Re: Account banned issue

by Cabotage » Tue Mar 22, 2016 2:52 am

Greetings,

This account was banned as a result of the recent gold seller hack wave.

The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.

Regards, GM Team.
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Cabotage
Game Master
Game Master
 

Re: Account banned issue

by jaw0206 » Tue Mar 22, 2016 7:07 am

Thank you for the quick reply, i know you guys are overflowed. I am highly doubtful my account was hacked, my friend said my only 60 was online 3 days ago which is accurate, i went away for the weekend. and I never would or even could buy gold. and I believe this is easily determined being that my gold doesn't fluctuate more than about 20-50 gold a day lol. pretty broke lad.

Thanks for your time,
velati
jaw0206
Tester
 

Re: Account banned issue

by Ithlien » Fri Mar 25, 2016 7:33 am

Greetings,

The ban on this account has been lifted. You will need to reset your password HERE via the "Forgot your password? Want to remove IP locks?" feature.

Please enjoy your stay on Nostalrius!

Sincerely,
GM Team
Industrial Level Rule Book: https://en.nostalrius.org/terms-of-use
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Ithlien
Sergeant Major
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