Account compromised, now closed/banned

Account compromised, now closed/banned

by Roldmann » Sat Mar 19, 2016 5:11 pm

Hi,

Character name: Roldmann
Human Rogue
Server: Nostalrius PvP

My account got banned right after I did a reset password.
Reason I did a reset password is:
On 12th of March, around 8pm'ish (server time) my character logged in for about 30 seconds, before going offline again - I wasn't playing that day.
So after my friends told me what happened I went to logon my account, got to the character screen and everything looked normal - didn't went ingame (which I should have)... I thought it was just a random bug, but it turns out it wasn't.

So a few days later I logged back in and found my main character in another place then when I logged off and without any gold - it wasn't much gold, but it was gone. Also I've gotten 11x Mithril bars, which wasn't there before.

I did a fast reset password because something was wrong. Received the "password reset", changed the password. Tried to login aaand account closed.

Let me know if you need more information

Best regards
Roldmann
Last edited by Roldmann on Mon Mar 21, 2016 6:53 am, edited 1 time in total.
Roldmann
Tester
 

Re: Account compromised, now closed/banned

by Roldmann » Sat Mar 19, 2016 10:55 pm

Bumping my post, to not stay too far behind :)
Roldmann
Tester
 

Re: Account compromised, now closed/banned

by Frontedge » Sun Mar 20, 2016 9:09 am

Friendly bump from a fellow guildie, get back in ranks Rold, we need our staff member back. :p

Hope your issue gets sorted asap, was really unfair.
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Frontedge
Grunt
Grunt
 

Re: Account compromised, now closed/banned

by Yeliana » Sun Mar 20, 2016 7:59 pm

Also bumping for our dear guild mate, he is needed back in our ranks :D
Yeliana
Tester
 

Re: Account compromised, now closed/banned

by Roldmann » Mon Mar 21, 2016 8:44 am

Bring
Up
My
Post
Roldmann
Tester
 

Re: Account compromised, now closed/banned

by Ace_27 » Mon Mar 21, 2016 8:39 pm

Bumping up the post of my fellow guildie Roldmann.

I hope GMs will quickly take a look on this post and solve the problem with Roldmann's account. I can confirm that he has done nothing wrong and that he always respects the rules of the game. He is a really precious member of our guild and we need him back as soon as possible.


With respect,

Äce (Officer of Honorus)
Ace_27
Private
Private
 

Re: Account compromised, now closed/banned

by Cabotage » Tue Mar 22, 2016 4:07 am

Greetings,

This account was banned as a result of the recent gold seller hack wave.

The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.

Regards, GM Team.
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Cabotage
Game Master
Game Master
 

Re: Account compromised, now closed/banned

by Ithlien » Fri Mar 25, 2016 7:33 am

Greetings,

The ban on this account has been lifted. You will need to reset your password HERE via the "Forgot your password? Want to remove IP locks?" feature.

Please enjoy your stay on Nostalrius!

Sincerely,
GM Team
Industrial Level Rule Book: https://en.nostalrius.org/terms-of-use
User avatar
Ithlien
Sergeant Major
Sergeant Major
 


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