Problem logging in after month break

[ultraw]

Hi there.

I've had a break from playing on Nostalrius for about a month. Now I'm having trouble logging in, both on the website and in game. My main characters name is Ultraw or Ultraew and I played on the PvP realm. When I try to log in on the website I get this message: "Login failed! Bad credentials.". When I try to log in in-game I get this message: "Disconnected from server". I tried resetting my password but that didn't seem to help. What should I do?

-ultraw

[ultraw]

Hi again.
Just checking in, letting you know I still have the same problem.

-ultraw

[ultraw]

Still getting the same problem. I've tried a few things myself now, deleting both WDB and WTF folders. Neither worked, obviously.

-ultraw

[ultraw]

I made a new account and got in touch with an in game GM named Akasso. He told me the account is banned for gold trafficking. I was told to write the same things I told him here in my post.

In february a friend of mine was kind enough to grind some gold for me so I could buy the 100% speed mount. His in game nickname is Bezmozek. He probably gave me at least 400-500 gold. I also lent about 100 gold to another friend named Ilfredll (first letter is a capitol i ). I honestly can't remember if he has given it back since it's been about a month since I last played. If there has been activity on my account in the last 2 weeks it would have been compromised. As such I have changed all passwords connected to the account and e-mail.

Hope to hear from you soon,
ultraw

[Cabotage]

Greetings,

This account was banned as a result of the recent gold seller hack wave.

The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.

Regards, GM Team.

[ultraw]

Thank you for the reply. I have never sold nor bought gold. I hope this will be resolved soon. Awaiting further information on my account.

-ultraw

[Ithlien]

Greetings,

The ban on this account has been lifted. You will need to reset your password HERE via the "Forgot your password? Want to remove IP locks?" feature.

Please enjoy your stay on Nostalrius!

Sincerely,
GM Team