Review ban

Review ban

by zhaomingxu2233 » Sat Mar 19, 2016 3:07 am

Server: Nostalrius PvP
Player: weareone
I can not log in.
I just play the game.
I'm not a robot.
I did not do anything against the rules of the game do,please tell me why :( :(
zhaomingxu2233
Tester
 

Re: Review ban

by Cabotage » Mon Mar 21, 2016 7:51 am

Greetings,

Your account has never been banned. Most likely, you (or someone else) tried to log in too many times with an incorrect password. This causes a temporary IP lockout. Wait 30 minutes to 1 hour and try to log in again, or if you cannot remember the password, you can reset it at https://en.nostalrius.org/password.

Regards, GM Team.
User avatar
Cabotage
Game Master
Game Master
 

Re: Review ban

by zhaomingxu2233 » Wed Mar 23, 2016 2:53 am

Cabotage wrote:Greetings,

Your account has never been banned. Most likely, you (or someone else) tried to log in too many times with an incorrect password. This causes a temporary IP lockout. Wait 30 minutes to 1 hour and try to log in again, or if you cannot remember the password, you can reset it at https://en.nostalrius.org/password.

Regards, GM Team.


But when i log in, it has been banned. I have change the password.
zhaomingxu2233
Tester
 

Re: Review ban

by Benevael » Sun Mar 27, 2016 12:52 am

Greetings,

Your account was banned for gold trafficking. If you'd like to appeal this ban, please provide information in this thread about what transactions you may have done recently that might have triggered the ban.

If you did in fact buy gold, it saves us all time if you mention that instead.

Regards, GM Team.
Please make sure to read the Nostalrius terms of use. https://en.nostalrius.org/terms-of-use
User avatar
Benevael
Game Master
Game Master
 


Return to Account issues