IP lock bug

IP lock bug

by woxiaolin204 » Wed Mar 23, 2016 3:16 am

Hello,

Since the new IP lock feature, i can't connect to my account anymore. It seems that resetting the password and getting the "No IP lock" checked would resolve my problem, but i can't also connect to the webserver.

Since i'm sure of my account name --snipped--, could you please reset it manually ? Character name Atelectasis, PVP server.
Thanks for your time.
Last edited by Benevael on Sun Mar 27, 2016 12:54 am, edited 1 time in total.
Reason: For security reasons, do not include personally identifying information in posts on the forums
woxiaolin204
Tester
 

Re: IP lock bug

by Benevael » Sun Mar 27, 2016 12:55 am

If you cannot reach the password reset page at https://en.nostalrius.org/password, then something such as a firewall between you and the server is preventing that. You may need to use a VPN to connect.

Regards, GM Team.
Please make sure to read the Nostalrius terms of use. https://en.nostalrius.org/terms-of-use
User avatar
Benevael
Game Master
Game Master
 


Return to Account issues