Got banned for no reason

[trobert132h]

Greetings! I haven't played for awhile now, so today I decided to come back and play. At around 21:00 today I logged onto my account and did some leveling. Then I got disconnected. So did my mate. When I tried to log back in at the first 10-20 attempts I got "Unable to connect", while my friend could continue playing. Then I restarted the game and after a few more tries I got the banned message. I have no idea what's going on, but I would be grateful if you could please investigate my problem!

Thank you for your assistance!

Nostalrius Begins PVP
Ripph
Also, the same happened on my ally account

[trobert132h]

I also would like to ask, if this has anything to do with addons? I use questie for leveling, I hope this helps!

Thank you once again!

[Thefilth]

It could be the anti-brute force mechanism. You're only allowed to attempt to login a couple of times per timeframe. I don't remember the exact numbers, but it could be that you triggered a temporary IP ban.

[trobert132h]

I see, thank you for the update didn't know that!

[trobert132h]

Problem got fixed, I managed to remove the IP lock via the password recovery/IP lock removal system!

Thank you for the help!