Account banned for NO reason. Please help.

Re: Account banned for NO reason. Please help.

by pontus9505 » Tue Mar 22, 2016 9:55 am

Hello! Thank you so much for getting back to me and looking deeper into the case, It's definitely needed.

I would like to appeal.

I want to start off by saying that I am innocent. I have read a couple of threads were people got 'wrongly banned'
and I belong in that category. As mentioned previously, selling Abyssal Crests, Twilight Pages, Runecloth, Mageweave Cloth and BOE loot are my ONLY source of income. If I did something wrong I would just say it instead of wasting your time due to the insane amount of threads being made. As I've hit level 60 I have been farming dungeons and gold in Silithus, that's it.

I've made 400 gold more or less by selling what I mentioned above on the Auction House. That's not against the Terms of Use at all. Right now I am just so confused and frustrated due to the fact that I'm not able to log in to the game. You'll be able to see that I did not do anything wrong when you review my case. There couldn't of been any gold transactions that trigged the ban, I have never bought, sold or transferred illegally obtained gold.This ban is a giant mistake. Sadly, there are innocent people that got caught in the ban wave, people that should not be punished. I am looking forward hearing from you again with a positive result. I can and I will provide every piece of information required from me.

Here's what I've purchased of the Auction House:
My first 10 Twilight Pages for experience while leveling.
Twilight Cultist Cowl, Mantle&Robe for Templars in Silithus.
A couple of Elixir of the Mongoose.

Friday March 18th at 17:52 I was in Silithus farming Dukes in a raid.

A couple of people that was in the raid were; Themascot, Iserys, Bjorndalen and Zaugurz. Not long after that I went to Orgrimmar to find myself a group for UBRS. Since I wasn't able to find any at that time, I afk'd and the game logged me out due to inactivity. I did NOT log in what so ever after that, when I tried to log in the day after on March 19 my account was banned.

Once again, I highly appreciate what you guys are doing.
pontus9505
Tester
 

Re: Account banned for NO reason. Please help.

by Benevael » Thu Mar 24, 2016 8:29 am

Thank you for this information, we will get back to you in this thread once the review is complete..
Please make sure to read the Nostalrius terms of use. https://en.nostalrius.org/terms-of-use
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Benevael
Game Master
Game Master
 

Re: Account banned for NO reason. Please help.

by pontus9505 » Sun Mar 27, 2016 10:38 pm

Thanks alot Benevael for the update. I am patiently waiting for positive results.
pontus9505
Tester
 

Re: Account banned for NO reason. Please help.

by Benevael » Thu Mar 31, 2016 4:31 am

The account was banned as part of the recent gold hack wave. Please reset your password and post in this thread when that is done.

Regards, GM Team.
Please make sure to read the Nostalrius terms of use. https://en.nostalrius.org/terms-of-use
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Benevael
Game Master
Game Master
 

Re: Account banned for NO reason. Please help.

by pontus9505 » Thu Mar 31, 2016 7:00 am

Hello, thank you for getting back to me once again. Password is changed.
pontus9505
Tester
 

Re: Account banned for NO reason. Please help.

by Benevael » Sun Apr 03, 2016 12:22 am

Greetings,

Your account has been unbanned and is available for play.
Enjoy your stay on Nostalrius!

Regards, GM Team.
Please make sure to read the Nostalrius terms of use. https://en.nostalrius.org/terms-of-use
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Benevael
Game Master
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