"Login failed! Bad credentials."

"Login failed! Bad credentials."

by kokura » Fri Mar 25, 2016 12:06 pm

Hey,

I haven't logged on my account in some time. I tried logging on, but for some reason I am instantly disconnected. (I tried creating a new account to see if it was an internet issue, but that worked fine.) When I try to log on in the Nost forums, it just say "Login failed! Bad credentials." Has the account been banned since I last logged on? Or is it some other issue?

Thanks.
kokura
Tester
 

Re: "Login failed! Bad credentials."

by Cabotage » Sat Mar 26, 2016 9:12 am

Greetings

The account is not banned. Try to reset the password and ip lock.


https://en.nostalrius.org/password
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Cabotage
Game Master
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Re: "Login failed! Bad credentials."

by kokura » Sat Mar 26, 2016 3:17 pm

Cabotage wrote:Greetings

The account is not banned. Try to reset the password and ip lock.


https://en.nostalrius.org/password


I tried both, and although it tells me that the email was successful sent, there's no email in my actual mailbox. (No, it's not in my deleted or spam folders either.)
kokura
Tester
 

Re: "Login failed! Bad credentials."

by Benevael » Mon Mar 28, 2016 4:05 am

Try looking in any junk/spam folders that your E-mail has. Sometimes the account password response mail ends up in there.
Please make sure to read the Nostalrius terms of use. https://en.nostalrius.org/terms-of-use
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Benevael
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Re: "Login failed! Bad credentials."

by cjisme » Wed Mar 30, 2016 12:58 am

i successfully reset my password, but it still says bad credentials.
cjisme
Tester
 

Re: "Login failed! Bad credentials."

by Benevael » Sun Apr 03, 2016 12:55 am

Log into the game, not the login page after updating your password. The login page will only allow you to log in from the last in-game IP address. Therefore, once you reset your password, the next step is to go to the game itself and log in.
Please make sure to read the Nostalrius terms of use. https://en.nostalrius.org/terms-of-use
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Benevael
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