Banned for CT Mod?

Banned for CT Mod?

by Pliff » Wed Mar 30, 2016 7:26 pm

Hello friends

Character: Pregnantforu
Server: PvP

I just started on Nostalrius a few days ago. Today I was configuring my UI. I downloaded an "addon pack" from a link in the Addons section of this forum.

-I configured Bongos and XPerl a bit
-Then I logged out to the character select screen
-I began turning on the CT Mods (about a dozen separate mods) and was disconnected immediately upon clicking the final CT addon (not sure which one it was)
-I couldn't get back into the game for at least 5 minutes (I was checking repeatedly). It kept going to "Unable to Connect"
-I tried my girlfriends account (character name: Tinybean; Server: PvP) and it worked fine.
-I tried my other computer. I still couldn't log in
-After about 5-10 minutes I received the message saying my account has been closed
-Got scared. Even though I'm only level 13, my RL friends and I were going to LAN tonight :)
-I logged into the Nostalrius website, but there is no mention of the ban. Weird?
-I deleted the WDB, WTF folders and the CTMods that I think might have caused the problem.
-I tried to log in again. Still same message. But now, my girlfriend cant log into her account either!
-Girlfriend's account has the same problem: "Unable to connect" then "This account has been closed"

Prior to this happening:

Last night I ran rfc with my friends
Today I traveled to Mulgore to help Tinybean level up
Then I started messing with the addons

Now both Pregnantforu and Tinybean are "banned"? I believe there must be some mistake?

Thank you for your time! I really appreciate it!
Pliff
Tester
 

Re: Banned for CT Mod?

by Benevael » Sun Apr 03, 2016 3:21 am

Greetings,

Neither account has ever been banned. There are two common reasons that might be preventing your login:

The first is that maybe you (or someone else) tried to log in too many times with an incorrect password. This causes a temporary IP lockout. Wait 30 minutes to 1 hour and try to log in again, or if you cannot remember the password, you can reset it at https://en.nostalrius.org/password.

The second is that you may have an IP address that is being declined due to a country IP lock on the account. Country IP locks are a new feature that have been put into place to help prevent account hacks. You can reset your country IP lock using the password change feature as well.

Regards, GM Team.
Please make sure to read the Nostalrius terms of use. https://en.nostalrius.org/terms-of-use
User avatar
Benevael
Game Master
Game Master
 


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