Account hacked!

[Viszkislacy]

Hi! I had an issue login my account back, I realized my account had been hacked.
Today I logged in and it was strange that the character was in strange place, a place that I know I did not left it.(main square of SW in the front of the post box, and I am certain that I left in the mage quarter). My gold and items are gone. What happened. It is very very strange.

Help!

Character name in the account: Viszkislacy

[Viszkislacy]

So strange. Yeah I know that propably lost all my items and aprox. 35 g, bu the fact that somebody hacked my character, even sold my all items and sells my gold, disturbs me the most. Is there a way to make the acc more secure?

[Mencius]

First, make sure you change your password here: https://en.nostalrius.org/password

Make it complex, unique, etc. There's lots of good posts in this forum about how to maintain good account security practices. Here's one: https://forum.nostalrius.org/viewtopic.php?f=45&t=38579

[Benevael]

Greetings,

We cannot restore your items or gold due to account compromise. But the good news is that your account is not banned. Please be sure to change the password ASAP to prevent further damage.

Regards, GM Team.