Login failed! Bad credentials.

[asoga]

When i try and log on the nostalrius website the message "Login failed! Bad credentials." comes up. And when i try to log on in the game, it freezes for half a sec and says "disconnected from server". What is going on? Am I banned or something?

[Benevael]

Greetings,

We will need the name of a character on the account to determine if it has been banned.

However, if it hasn't, then there are two common reasons that might be preventing your login:

The first is that maybe you (or someone else) tried to log in too many times with an incorrect password. This causes a temporary IP lockout. Wait 30 minutes to 1 hour and try to log in again, or if you cannot remember the password, you can reset it at https://en.nostalrius.org/password.

The second is that you may have an IP address that is being declined due to a country IP lock on the account. Country IP locks are a new feature that have been put into place to help prevent account hacks. You can reset your country IP lock using the password change feature as well.

Regards, GM Team.