Account Banned? Possibly hacked?

Account Banned? Possibly hacked?

by tannerfthomas11 » Fri Apr 01, 2016 4:43 pm

I recently had to change my life-long password, also a password I use for everything else, and I think something may have happened to cause my account to get banned? I believe it may have been hacked.

Please look into this!

Character: Bluebabadee
Nostalrius PVP
Last edited by tannerfthomas11 on Fri Apr 01, 2016 10:22 pm, edited 1 time in total.
tannerfthomas11
Tester
 

Re: Account Banned? Possibly hacked?

by Mimma » Fri Apr 01, 2016 10:24 pm

Don't bump the posts; it just bring your request back in the queue, since GM's reads oldest active threads first.
Image
User avatar
Mimma
Legionnaire
Legionnaire
 

Re: Account Banned? Possibly hacked?

by tannerfthomas11 » Sat Apr 02, 2016 12:30 am

Update - Since seeing my account has been hacked and I believe hacked before the ban even happened (and what led to the ban) I have found multiple Keyloggers and Trojans and have cleaned my computer system..

Would love to know if my account is retrievable.
tannerfthomas11
Tester
 

Re: Account Banned? Possibly hacked?

by Benevael » Mon Apr 04, 2016 10:58 am

Greetings,

Your account was banned for gold trafficking. If you'd like to appeal this ban, please provide information in this thread about what transactions you may have done recently that might have triggered the ban.

Don't bother if you did in fact buy gold, since the review will just come back confirming the offence.

Regards, GM Team.
Please make sure to read the Nostalrius terms of use. https://en.nostalrius.org/terms-of-use
User avatar
Benevael
Game Master
Game Master
 


Return to Account issues