Unable to access account

[Aprija]

Character: Aprija
Realm: Nostalrius PvP

I get immediate disconnect when I type in my account name + password. I do not play on this account regularly since it is one for my alt. What I can say is that I can access my other account from the very same wow installment and it works fine. Ofcause I tryed to delete WTF / WDB but it changed nothing.
Since I didn't log in the account for some time I don't know how long this problem is there.
Also if the account got banned, I would like to know why and if not, if you got any advice what else I can try.

best regards

[Benevael]

Greetings,

Your account has never been banned. There was a period over the weekend where the login server was down, but that has been resolved.

If you are still having problems logging in, then there are two common reasons that might be the cause:

The first is that maybe you (or someone else) tried to log in too many times with an incorrect password. This causes a temporary IP lockout. Wait 30 minutes to 1 hour and try to log in again, or if you cannot remember the password, you can reset it at https://en.nostalrius.org/password.

The second is that you may have an IP address that is being declined due to a country IP lock on the account. Country IP locks are a new feature that have been put into place to help prevent account hacks. You can reset your country IP lock using the password change feature as well.

Regards, GM Team.