Account Issues - RESOLVED

[MoogleKingKupo]

edit: after waiting for some time and attempting to login once more I am now able to connect.

Server: Nostalrius PvE
Character Name(s): Teloc, Vereldor

Issue:
I am unable to login to the server from the WoW client. Upon entering my information and hitting enter it will display Connecting... and then display Disconnected from Server. I have changed my password multiple times and am still unable to login to the website with the account to check if it may have been banned (which would be a separate issue) as it states "Login failed! Bad credentials." even though I had just changed the password.

Further actions taken:
Attempted logging in 30 times.
Deleted WTF folder.
Deleted WDB folder.
Verified realmlist.wtf settings.
Removed country lock from account when resetting password.

Thanks for your time and assistance.

[AyaMayume]

I am having the same exact issue!

[Benevael]

Greetings,

Your account has never been banned. There was a period over the weekend where the login server was down, but that has been resolved.

It looks like you resolved the issue, but just FYI there are two common reasons that might be the cause:

The first is that maybe you (or someone else) tried to log in too many times with an incorrect password. This causes a temporary IP lockout. Wait 30 minutes to 1 hour and try to log in again, or if you cannot remember the password, you can reset it at https://en.nostalrius.org/password.

The second is that you may have an IP address that is being declined due to a country IP lock on the account. Country IP locks are a new feature that have been put into place to help prevent account hacks. You can reset your country IP lock using the password change feature as well.

Regards, GM Team.