Everytime i login in game it instantly disconnects me from server and when i login on website it says "Login failed! Bad credentials".I changed password and same thing happens. My character name is Goragar.
Hmm I'm seeing others having this problem as well, I believe it has to do with the IP lock, but I won't be able to help you further until a GM helps me in receiving my email in the first place :/
Your account has never been banned. There are two common reasons that might be preventing your login:
The first is that maybe you (or someone else) tried to log in too many times with an incorrect password. This causes a temporary IP lockout. Wait 30 minutes to 1 hour and try to log in again, or if you cannot remember the password, you can reset it at https://en.nostalrius.org/password.
The second is that you may have an IP address that is being declined due to a country IP lock on the account. Country IP locks are a new feature that have been put into place to help prevent account hacks. You can reset your country IP lock using the password change feature as well.
Note that you need to log into the game first, before you will be able to log into the web login page. The Web login has a restriction that it will only allow you to log in from the last IP address that you used when logging into the game.