Can not log into my account

[marticos]

So basically i have not been playing for some time now, but wanted to start again. I tried to log into my account but it said that the password is wrong so i tried to change it multiple times but it always says- ´´ Login failed! Bad credentials. ´´

[Benevael]

Greetings,

There was a period over the weekend where the login server was down, but that has been resolved.

If you are still having problems logging in, then there are two common reasons that might be the cause:

The first is that maybe you (or someone else) tried to log in too many times with an incorrect password. This causes a temporary IP lockout. Wait 30 minutes to 1 hour and try to log in again, or if you cannot remember the password, you can reset it at https://en.nostalrius.org/password.

The second is that you may have an IP address that is being declined due to a country IP lock on the account. Country IP locks are a new feature that have been put into place to help prevent account hacks. You can reset your country IP lock using the password change feature as well.

Regards, GM Team.