help - account problems

help - account problems

by pennynickel » Wed Mar 30, 2016 6:23 am

Hi. I think my account has been hacked. When I logged on around 11:30pm cst I received a message that I can not use chat for over 600hrs. In addition my characters Clarossa and Midnyte their gold is gone and items have been emptied from their bags. Can you please let me know what is going on? - Thanks
pennynickel
Tester
 

Re: help - account problems

by Benevael » Fri Apr 01, 2016 6:07 pm

Greetings,

Please change your password immediately, using https://en.nostalrius.org/password. Once that is complete, please let us know by responding so in this thread.

Regards, GM Team.
Please make sure to read the Nostalrius terms of use. https://en.nostalrius.org/terms-of-use
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Benevael
Game Master
Game Master
 

Re: help - account problems

by pennynickel » Sun Apr 03, 2016 5:56 am

My password has been changed.
pennynickel
Tester
 

Re: help - account problems

by Benevael » Mon Apr 04, 2016 1:16 pm

Thank you. You should be able to chat normally now. Please let us know if you encounter any further issues.
Please make sure to read the Nostalrius terms of use. https://en.nostalrius.org/terms-of-use
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Benevael
Game Master
Game Master
 

Re: help - account problems

by pennynickel » Mon Apr 04, 2016 2:59 pm

thanks you for your help =)
pennynickel
Tester
 


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