banned for no reason

banned for no reason

by orrinkees » Fri Apr 01, 2016 2:43 pm

Hello i played yesterday without any trouble and i wanted to log in today and it says that my account is closed.

my character name is: rattekop
a level 30 undead mage on the pvp realm
i hope you guys can fix it,

plz let met know.

grtz Orrin
orrinkees
Tester
 

Re: banned for no reason

by orrinkees » Sat Apr 02, 2016 1:18 pm

Hello Anyone out there to help me??
-Orrin
orrinkees
Tester
 

Re: banned for no reason

by Benevael » Mon Apr 04, 2016 11:50 am

Greetings,

This account was banned because it appeared to be compromised as a result of the recent gold seller hack wave.

We have placed the account ban under account compromised review. We will get back to you with a determination in this thread, or further instructions.

Please reset the password on the account from our password reset page, at https://en.nostalrius.org/password and provide a post in this thread when that is complete.

Regards, GM Team.
Please make sure to read the Nostalrius terms of use. https://en.nostalrius.org/terms-of-use
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Benevael
Game Master
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Re: banned for no reason

by orrinkees » Mon Apr 04, 2016 1:34 pm

hello

thanks of help i resetted my password, and i hope you will unlock my account since i had no idea what happened and i really enjoy playing!

thanks in advance, hope to hear from you guys soon.
orrinkees
Tester
 

Re: banned for no reason

by Benevael » Tue Apr 05, 2016 1:37 am

Thank you for this, noted. We will get back to you in this thread when the status on your account changes.
Please make sure to read the Nostalrius terms of use. https://en.nostalrius.org/terms-of-use
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Benevael
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