GM my Account is banned why?

[mamahaya]

dear gm:
im trying to recall everything i did on nostalrius and still can not figure out the reason im getting banned. if there certainly is any inappropriate behaviour, could you plz let me know what it is in detail so i can prevent that from happening again in the future. please, my account is banned i dont know why. character:hayamama pvp
thanks

[Benevael]

Greetings,

There is no character named Hayamama on either server. Please provide the name of a character on the account so we can have a look.

Regards, GM team.